We at Specify Hub (“we”, “us”, “our”) respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, share and protect your personal information when you use our website https://specifyhub.co.uk/ (“Website”) or any associated services we provide.

We are based in the United Kingdom and process data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Lawhive+3ICO+3UK Data Service+3
If you have any questions about this policy or our data practices, you may contact us at:
Email: [insert contact email]
Address: [insert company address]
Data Protection Officer (if applicable): [insert DPO name/contact]

2. Data Controller
Specify Hub is the “data controller” which means we determine the purposes and means of processing your personal data.

3. What personal data we collect
We may collect some or all of the following types of personal data when you interact with us:

Contact details (e.g., name, email address, telephone number)
Business details (e.g., company name, job title)
Payment/billing information (where applicable)
Website usage data (such as IP address, browser type, pages visited, time and date)
Cookies and tracking information (see Section 7)
Any other data you choose to provide (e.g., via forms, enquiries or when you subscribe to newsletters)

4. How and why we use your personal data (Legal bases for processing)
We use your data for the following purposes:

To respond to enquiries and communicate with you about our services (lawful basis: contract/legitimate interest)
To provide, administer and improve our Website and our services (legitimate interest)
To send you marketing communications (only where you have given consent or we have a legitimate interest)
To comply with legal or regulatory obligations (legal obligation)
To protect our rights or those of others (legitimate interest)

We will ensure that any processing is lawful, fair and transparent and that we collect only the personal data necessary for the purpose. UK Data Service+1

5. Sharing your personal data
We may share your data with third parties in the following circumstances:

Service providers and subcontractors (e.g., IT hosting, email service providers) who act as data processors on our behalf
Where required by law or regulation (e.g., for fraud prevention or responding to lawful requests)
In connection with a sale or reorganisation of our business (where we will ensure appropriate safeguards)
With your consent

We ensure that any third party we share data with is subject to contractual obligations to protect the data and abide by UK GDPR.

6. International transfers
If any personal data is transferred outside the UK or European Economic Area (EEA), we will ensure appropriate safeguards are in place (such as model contract clauses or other UK government-approved mechanisms) to protect the data.

7. Cookies and tracking technologies
We use cookies and similar technologies on our Website to:

Understand how you use our Website (analytics)
Provide you with a smooth browsing experience
Enable functionality (e.g., login, remembering preferences)

You can manage or disable cookies via your browser settings. Please see our separate Cookie Policy [or incorporate details here].
Using cookies means we collect usage data (IP addresses, device/browser information) which we treat as personal data.

8. Data retention
We will keep your personal data for as long as it is necessary for the purpose for which it was collected, or as required by law. Once the retention period ends, we will delete or anonymise your data in a secure manner.

9. Your rights
Under UK GDPR you have several rights in relation to your personal data, including:

The right to access the personal data we hold about you
The right to correct inaccurate or incomplete data
The right to erase your data (in certain circumstances)
The right to restrict or object to our processing of your data
The right to data portability (where applicable)
The right to withdraw consent at any time (where processing is based on consent)
The right to lodge a complaint with the Information Commissioner’s Office if you believe we have breached data protection law

If you wish to exercise any of these rights, please contact us at the email address above.
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10. Security of your personal data
We implement appropriate technical and organisational measures to safeguard personal data against unauthorised or unlawful processing, accidental loss, destruction or damage. Access to your personal data is restricted to those employees, agents and contractors who need to know it. We regularly review our security procedures.

11. Minors
Our Website and services are not directed at children under the age of 16. If you are under 16, please do not provide us with your personal data unless you have consent from a parent or guardian.

12. Changes to this Privacy Policy
We may update this policy from time to time (for example, if our business changes or the law changes). We will post any changes on this page and update the “Last updated” date. Please check back periodically to stay informed.

13. Contact us
If you have any questions about this Privacy Policy or our data practices, or wish to exercise your rights, please contact us at: info@specifyhub.co.uk